Penalties charges of Hotels
There are
many rules and regulations that guests have to follow at hotels! The rules and
regulations vary between the different hotels and the countries where the
hotels are based. Each hotel has penalties charges if the guests are not
following the rules and regulations! Here are some examples where penalties
apply:
Smoking is not allowed
In most
parts of the world, smoking in the rooms and common areas of the hotels is
banned by law, and special signs ‘’No Smoking’’ are indicated around the hotel
to showing that!
Some hotels
have rooms that allow smoking, or areas allowing smoking like balconies,
terraces, verandas, and separate zones outside depending on the policy of the
hotel!
If you are
a smoker it is always best to check whit the hotel reception the smoking policy
of the hotel when you are checking in! If the rules of smoking are break, you
will have to pay the penalty by local legislation, for example the penalty
fines in Germany and Belgium vary from 150 EUR to 1700 EUR.
Misbehavior at the buffet
It is very
common the misbehavior by guests at the buffet tables of the hotels! You have
probably come across a situation when guests grab everything they can from
buffet tables and then leave half of it on their plates after they are finish
with the meal.
Some
countries like Turkey and China are planning to introduce a low of “clean
plate’’, if the guest has not eaten everything that he took from the buffet,
they have to pay the penalty of “clean plate’’. Currently only few hotels have
introduce this penalty, but the number is expected to grow until the end of
year 2020.
Hotel rules of behavior
Each guest
can familiarize itself with the rules of hotel found at the hotel booklets! The
hotel booklets can be normally found at the reception desk, in the room, or on
information stands!
Violating
the internal rules
The hotel
has the right and most hotel do, to set a quite periods – when you cannot make
a noise or disturb other guests! The quite period usually starts at around 22:00
and 08:00, and it is best not to make a noise in the hotel!
Almost all
of the hotels are poorly sound proofed, and there is a risk of disturbing your
neighbors or them to disturb you.
A very
important concern is the doors of the hotel rooms, usually they are very heavy
and if you don’t hold the door when closing, the sound of the slam will be
audible throughout the floor.
Losing a key
Most of the
hotels these days provide a magnetic cards to use as keys! This makes it easier
to handle lost keys: the staff member takes another card and recodes it.
However,
there are still many hotels that are using the ordinary keys and everything is
a little but more complicated! If you lose the key the hoteliers will have to
fork out to make a duplicate of the lost key or even change the lock! We always
recommend to our clients to leave the keys at the reception as they will be
kept save there!
Damage of property
In some
hotel rooms, there are folders with information, including a full list of the
property contained in the room and a price is shown next to each item! If any
of the items get broken, the guest has to pay the fine equivalent to its value!
It is
recommended that once you have entered into the room, to check whether
everything is in order! For example: check if there are no cracks in the
mirrors, is the furniture in good state, and does everything in the bathrooms
works? If something isn’t right, immediately report it to the reception or a
member of staff! Otherwise, the hotel will blame you for the problems and will
issue you a penalty!
Additional Guests
The
reservation of the booked room always contains information of how many people
the room is booked for! It is always best to inform the hotel if additional
guests will be using the reserved room! Failing to inform the hotel, may result
at a risk of being fined!
Observe the dress code
The dress code
depends on the hotel and it can vary: in more expensive hotels, men needs to
show up for dinner in a shirt, trousers and closed shoes, while ladies should
wear dresses! In less fancy hotels, it is enough to avoid turning up in
flip-flops and shorts but this is also very common in many hotels! You can
always check with the hotel reception the dress code of the hotel. If there is
any dress code of the hotel, most common you will find it in the booklets that
are handed out in envelops together with the room key cards or are placed on
the bedside tables!
For the
hotels which have spa services, there are nuances: most of the hotels have
several lifts, some of which will take you to the spa center and others to
reception and walking around the hotel in your dressing grown without knowing
which lift to use will look a bit odd. Nevertheless, the rules vary from hotel
to hotel and it is best to ask the reception of the hotel.
Changing of a room
If the
provided room by the hotel, does not suites you (no windows, too close to the
lift, facing the road ext.), it is best to inform the hotel reception before
you unpack your suitcase. And they will gladly relocate you in other room of
the same category if available!
Tips
Tips are
always the best you to show your respect and appreciation to the staff’s work. If
the concierge recommends you a good restaurant or a bar, or the porter carries
your bags, then is decent reason for some financial inducement!